Question /Issue

Answer / Reply

Status

Updating multiple Hours  Express location  Closed 
 Joint Base Language in all copy

Will work with copy writer and programs to ensure inclusive language. From Soldiers to Service Members .

Any new instance found within copy should be submitted to the helpdesk. Providing a link to the page and specific location to text.

On Going
 "Army" program titles ** See full answer below Closed 
 BOSS logo - change to all services

**Army Programs names and titles, should retain the official title - with reiteration on the web copy that we are open to all services 

ONLY JB will have the logo changed - working on updating Feb 10

Closed 
What Programs are being updated?  Slide with listing of all Units and Programs  Complete 
Contact Info CTA - 404 page not found error All pages with CTAs that lead to a current live web page - will return a 404 error - this is by design. Once pages are turned "live" the error will resolve.  Complete 
No Side Nav on new program page

Make sure the new program pages are displaying properly check that the "Design type" is correctly set to V3
Make sure that the page is linked to the express Program. You can do this by going to page attributes > Program. (when you click on program it will take you to the Express Program list.

Complete 
We dont have CYS or other programs If your garrison does not provide a specific program please submit the request first to the Helpdesk we will consider all options, maybe providing the closest garrison info - or where users can find available similar  resources. If a page needs to be removed we will do that from a back end technical approach. DO NOT DELTE ANY PROGRAM   
Who are the Pilots ? 
JBLM
USAG Hawaii
Ft Jackson
Ft Bliss
Ft Benning
Ft Campbell
Ft Belvior 
 
Where can I find the new programs?  In your garrison site map - fold open "Programs" go all the way to the bottom of the list - there will be several programs with + next to the title - Visit page  
Will I still have access to OLD program pages ? YES! Once new program pages are turned live - old program pages will be moved into an ARCHIVE folder in your sitemap  

** To maintain official program integrity while ensuring joint-service inclusivity, retain the full official titles as designated in the U.S. Army Acquisition Program Portfolio. In web copy, use clarifying language to highlight that these opportunities are open to personnel across all branches. 

Official Program Titles
Keep official names and their specific nomenclature (e.g., Block versions) intact to ensure compliance with Army Trademark Licensing standards. 

360_F_408060967_8xk5vWMbxtwCOZEgRGHFYoHe1ulyjJSi.jpg

Life Skills

Added by SSG Phan, Mai - DA BOSS Representative.March 28, 2026

Life Skills Documents Life Skills SOP BOSS Life Skills Timeline   BOSS Checklist BOSS CONOP BOSS Storyboard

2026 First Quarter Analytics

Added by Jessica Dunbar - PortlandLabsJanuary 13, 2026

In the first quarter of FY26, ARMY MWR websites demonstrated steady growth in user engagement and visits. Total users and page views increased, showcasing effective digital outreach and sustained interest in the services offered.

January 05, 2026

Transitions Report

Learn how to use Matomo’s Transitions report to understand how users arrive at a page, what they click next, and how to identify internal...

October 15, 2025

2025 Fourth Quarter Analytics

ARMY MWR digital engagement strengthened in Q4 FY25, with 2,363,810 total users (up 8.6% year-over-year). Pageviews rose to 6,152,314 (+5.9%), and...

March 28, 2025

Continuity Book

These resources will allow you to take the products provided below and make them fit to your Garrison. There are many different documents and...

March 24, 2025

Resources

Click here for a full list of useful resources pertaining to BOSS!

January 31, 2025

Matomo FAQs

By following this guide, users will be able to find answers to common questions about Matomo

January 15, 2025

2025 Third Quarter Analytics

ARMY MWR’s digital engagement remains strong despite a slight decline in user growth, with  2,794,580 total users (down 3.9%...

January 15, 2025

2025 Second Quarter Analytics

Despite a small uptick in sessions, overall user activity is down. Fewer new and returning users are visiting, and those who do are slightly less...

January 15, 2025

2025 First Quarter Analytics

In the first quarter of FY25, ARMY MWR websites demonstrated steady growth in user engagement and visits. Total users and page views increased,...