Business and Recreation Division is proud to announce the FY18 Excellence in Management Award Winners

Business OpsAugust 23, 2019

Panel members evaluated every nomination package and ranked them utilizing the point system in the selection criteria matrix.  The panel was composed of IMCOM Directorates' Business Program Managers and IMCOM G9 Business Program Managers. The following managers were selected as the winners in their respective categories:

Ms. Jennifer Isbill, Fort Carson Elkhorn Catering and Conference Center, is the winner of the 2018 James A. Carroll, Jr. Award for excellence in food and beverage management.

Ms. Isbill is a consummate professional who manages and leads a team with a hands-on approach to teach, coach and mentor.  Building new relationships is the foundation of her continued success in building a profitable business. Her strength lies in her ability to find the "yes" in every situation as she works to grow the business in support of the Soldiers, Families, Retirees and Civilians she serves.

Mr. Lee Kanzler, Fort Wainwright Chena Bend Golf Course, is the winner of the 2018 Excellence in Management for Golf Award.  Mr. Kanzler is a humble and selfless professional committed to Army Golf.  He deeply understands the importance of providing value to his service.  People come to Chena Bend not just because it's the most beautiful course in the state, but because they feel like they're a part of something bigger there.  His business plan to provide exceptional value is simple: "We're going to know all of our customers by name and we're going to adhere to fundamental golf principles and etiquette".

These awardees exhibited the highest level of excellence in leadership, operational performance, initiative and mentorship.

Latest News

U.S._Army_MWR_Second_Quarter_FY26_Insights.jpg

2026 Second Quarter Analytics

Added by Jessica Dunbar - PortlandLabsApril 15, 2026

Army MWR delivered strong growth across all traffic metrics during Q2 FY26. Total users grew 19.4% year over year to 7,285,317, and new users rose 18.9% to 6,998,139, indicating the enterprise is successfully expanding its reach to first-time...

360_F_408060967_8xk5vWMbxtwCOZEgRGHFYoHe1ulyjJSi.jpg

Life Skills

Added by SSG Phan, Mai - DA BOSS Representative.March 28, 2026

Life Skills Documents Life Skills SOP BOSS Life Skills Timeline   BOSS Checklist BOSS CONOP BOSS Storyboard

March 02, 2026

ESMC 3.0 Senior Commander Brief

ESMC 3.0 Senior Commander Brief Summary ESMC 3.0 represents a structural modernization of Army MWR’s digital ecosystem, shifting from...

February 23, 2026

Better Opportunities for Single Soldiers (BOSS) 2025

BOSS 2025 The Better Opportunities for Single Soldiers program sustained steady digital engagement throughout the reporting period, reflecting...

February 23, 2026

DHL 6 Days 5 Night Package

DHL 6 Days 5 Night Package The DHL 6 Days 5 Night Package page is performing as a high-intent booking asset, generating 2,311 users with a 90%...

January 13, 2026

2026 First Quarter Analytics

In the first quarter of FY26, ARMY MWR websites demonstrated steady growth in user engagement and visits. Total users and page views increased,...

January 05, 2026

Transitions Report

Learn how to use Matomo’s Transitions report to understand how users arrive at a page, what they click next, and how to identify internal...

October 15, 2025

2025 Fourth Quarter Analytics

ARMY MWR digital engagement strengthened in Q4 FY25, with 2,363,810 total users (up 8.6% year-over-year). Pageviews rose to 6,152,314 (+5.9%), and...

March 28, 2025

Continuity Book

These resources will allow you to take the products provided below and make them fit to your Garrison. There are many different documents and...

March 24, 2025

Resources

Click here for a full list of useful resources pertaining to BOSS!